Contact & Support

Email: support@papayawhip-lyrebird-180575.hostingersite.com

Response Time: Within 24 hours during business days

Interested in Team Builder or Enterprise?

Let's discuss your specific needs and create a custom solution.

Required Information:

• Your name and RevX website URL
• Detailed description of the issue
• What you were trying to accomplish
• Screenshots if applicable

This Helps Us:

• Respond faster and more accurately
• Provide step-by-step solutions
• Identify and fix platform issues
• Improve the system for everyone

How do I access my account and dashboard?

After setup, you'll receive login credentials via email. Your dashboard allows you to view leads, download reports, and manage your content. If you're having trouble accessing your account, email support@papayawhip-lyrebird-180575.hostingersite.com with your website URL.

I'm not receiving lead notifications. What should I check?

First, check your spam/junk folder as automated emails sometimes end up there. Verify the email address in your account settings is correct. If the issue persists, contact support with your account details and we'll check your notification settings.

How do I update my bio, photos, or contact information?

You can update all of your personal information directly through your dashboard. This includes your bio, photos, contact details, and calendar links. Simply log into your account and navigate to your profile settings to make any changes.

My website isn't loading or showing correctly. How do I fix this?

Try clearing your browser cache and cookies first, then check if the issue persists on different browsers or devices. If the problem continues, email support@papayawhip-lyrebird-180575.hostingersite.com with the specific URL that's not working and describe what you're seeing.

How do I cancel my subscription or put it on hold?

We can suspend your subscription for up to 3 months if you need a temporary break—we'd rather put your account on hold than cancel it completely. For cancellations, simply email support@papayawhip-lyrebird-180575.hostingersite.com with "please cancel my account" and we'll process it starting your next billing cycle. All your leads remain yours to keep, and there are no cancellation penalties.

How do I download my leads and reports?

Log into your dashboard and navigate to the "Leads" section where you can view and export your lead data. Reports can be downloaded as CSV files for easy import into your CRM. Contact support if you need help accessing or interpreting your reports.

I need help with billing or subscription changes. Who do I contact?

All billing questions and subscription changes should be sent to support@papayawhip-lyrebird-180575.hostingersite.com. Include your account information and specific request (upgrade, payment method change, billing address update, etc.). We'll process billing changes within 1-2 business days.

Where can I find training and best practices?

Check out our blog section which includes comprehensive training materials, step-by-step guides, and best practices for recruiting success. You'll find strategies for content sharing, lead follow-up, and optimizing your results. For personalized strategy help, email us with your specific questions.

Fast Response

24-hour response time during business days. Priority support for Team Builder and Enterprise customers.

Expert Guidance

Strategic advice from real estate professionals who use RevX themselves every day.

Ongoing Support

We're here for the long term. Your success with RevX is our top priority.